A Steep Falls local, Nick started off as a career firefighter in Portland right out of high school and ran his plumbing company, Critical Plumbing, on the side. In 2019, he purchased Ward Water from his uncle, Charlie Ward, and combined Critical Plumbing and Ward Water to offer a full spectrum of plumbing and water filtration services. Nick is very involved with the community and is currently also a volunteer firefighter for the Standish Fire Department.
Aaron Dion, a native to the Greater Portland area, became Ward Water’s treatment specialist and Estimator more than 13 years ago. Prior to joining the Ward Water team Aaron was an estimator in the home remodeling industry for more than 9 years. One of Aaron’s earliest managers and mentors once gave him an invaluable piece of advice that he has never forgotten: “Always do your absolute best to put yourself in the shoes of the person in front of you…how would you want to be treated if this person was in your home, meeting with you and your family, asking for your direction and advice?” That advice and most invaluable perspective definitely stuck with Aaron. To this day it’s the foundation Aaron relies on for all of our relationships with Ward Water customers.
Office Manager/ HR
Casey came from a medical background of 13 years. She worked with private clients and at MMC in the ICU. After having her first child, she decided to move to a medical office where she managed 17 doctors. She had her second child and took some time off to spend with her kids. She has now been working for Ward Water as the Office Manager and Human Resources Manager for almost 2 years. She enjoys spending a lot of time with her family, enjoying the outdoors, and playing with her two dogs, Nemo and Major.
Hayley moved to Maine from Massachusetts in 2019. She has a background in office management and banking. She has her Associate’s Degree in Business Administration and is currently working towards her Bachelor’s Degree. She joined the Ward Water team in 2020 and maintains an interest in the technical aspects of the job. Outside of work, she enjoys spending time with her husband, two kids, and pets!
Lead Install Technician
Lead Service Technician
Install Technician/ Master Plumber
Zeke is a German Shepherd. He works in the office greeting everyone that comes through our doors.
His favorite things are food, playing fetch, and belly rubs.